Disaster Legal Helpline

Provides legal information, advice and referrals for people affected by natural disasters.
Tel: 1800 113 432, Monday to Friday, 8:45 am to 5:15 pm.

Federation of Community Legal Centres

Community legal centres provide free or low-cost legal advice. To find a community legal centre near you (including rural and regional areas), or a specialist community legal centre, call the number below.
Tel: (03) 9652 1500, Monday to Friday, 9:00 am to 5:00 pm.

Law Institute of Victoria

Call the Law Institute of Victoria's Legal Referral Service for referral to a lawyer near you. All referrals are to Law Institute of Victoria members who have agreed to speak to clients for up to the first 30 minutes free of charge.
Tel: (03) 9607 9550, Monday to Friday, 9:00 am to 5:00 pm.

Victoria Legal Aid

Free legal information over the phone and legal advice and representation in courts and tribunals. 
Tel: 1300 792 387, Monday to Friday, 8:00am to 6:00 pm.


In the event of an emergency, please call 000.

VicEmergency Hotline

Provides information during and after major incidents in Victoria. It also offers information to help householders, landowners and small businesses plan for and recover from emergencies.
Tel: 1800 226 226, Monday to Friday, 8:00 am to 6:00 pm.

Country Fire Authority (CFA)

Volunteer and community-based fire and emergency services organisation. Find the contact details of your Region's District Headquarters at

Department of Human Services (DHS)

For registration and help from a case manager.
Tel: 132 850 (Exceptional Circumstances Relief Help), Monday to Friday, 8:00 am to 5:00 pm.
Tel: 132 316 (Farmer Assistance), Monday to Friday, 8:00 am to 5:00 pm.

Disaster Assist

Information on assistance for current and previous disasters that have impacted Australians, including up-to-date public information messages, relevant free call numbers, information on Australian Government assistance packages and links to other relevant websites.



Other help

Our Where to get legal help factsheet provides services that can help you with:

  • Insurance

  • Property

  • Fencing

  • Renting

  • Family

  • Employment and small business

  • Debt

  • Utilities

  • Wills and estates

  • Counselling and support.