If you have legal issues because of the floods, including help with tenancy, insurance or property damage, parenting arrangement or bail, we can give you free information and advice or help you find a lawyer. Call , weekdays 8am to 6pm.
Help in your language
Emergency relief centres
Support for tenants
If you are a tenant and have been given a notice of eviction, call Tenants Victoria's Floods priority line on . Calls are answered by lawyers, advocates and intake workers with specialist knowledge of Victorian rental laws. More information is available on the .
For help with understanding what support is available, flood clean-up, temporary accommodation and mental health and wellbeing support, call Emergency Recovery Victoria's flood recovery hotline on . The hotline is open from 8am to 6pm on weekdays and 10am to 6pm on the weekends. More information is also available on the .
Lost identity documents
Returning home after a flood
Reviewed 07 February 2023