The Personal Hardship Assistance Program provides financial assistance to people experiencing hardship due to a disaster. It can provide payments via prepaid card or bank transfer under two categories:
- Emergency Relief Assistance for the immediate needs of families or individuals, such as food, shelter, clothing, medication and accommodation.
- Emergency Re-establishment Assistance to help families or individuals establish a new place of residence.
For information about the Personal Hardship Assistance Program, contact the Department of Fairness, Families and .
Where to get help
For legal information and referrals, call Disaster Legal Help Victoria on 1800 113 432 (Monday to Friday, 8 am to 6 pm). You can also contact your closest community legal to get advice from a local lawyer.
For more support options, see Other organisations that can or find Other ways to contact .
Reviewed 16 November 2023