The Personal Hardship Assistance Program provides financial assistance to people experiencing hardship due to a disaster. It can provide payments via prepaid card or bank transfer under two categories:
- Emergency Relief Assistance for the immediate needs of families or individuals, such as food, shelter, clothing, medication and accommodation.
- Emergency Re-establishment Assistance to help families or individuals establish a new place of residence.
For information about the Personal Hardship Assistance Program, contact the Department of Fairness, Families and .
Where to get help
Call Disaster Legal Help Victoria on 1800 113 432 (weekdays 8am to 6pm) for legal information and referrals or contact your closest community legal to get advice from a local lawyer. For alternative contact options, visit our homepage.
For additional support options and a directory of other services, visit Other organisations that can help.
Reviewed 10 October 2022