Disasters can damage powerlines and cause power outages. Energy Safe Victoria recommends treating all fallen powerlines as live and staying 8-10 metres away from them and anything they are touching.
In the event of a power outage, contact your electricity provider. To report a fallen powerline, you can contact your electricity provider or the police.
Where to get help
Call Disaster Legal Help Victoria on 1800 113 432 (weekdays 8am to 6pm) for legal information and referrals or contact your closest community legal to get advice from a local lawyer. For alternative contact options, visit our homepage.
For additional support options and a directory of other services, visit Other organisations that can help.
Australian Energy Regulator
If you are uncertain who your electricity or gas distributor is, go to .
Reviewed 10 October 2022